We are an online flag & flagpole company
located in Ormskik, Lancashire. Our products are sourced locally and from
around the world with quality in mind & our personal service sets us apart
from many other online stores. We supply flags worldwide, and carry a huge
range of country flags and many more novelty and specialist flags . We have
new lines arriving all the time, if you cannot see what you require on the
site please don't hesitate to get in touch. E-mail : alan@flagsoftheworldshop.co.uk
When contacting us by email please include
your order number in the email subject header. This will ensure your question
is handled more effectively. Please note we answer most emails on the
same working day. Emails received out of working hours are answered on the
next working day.
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are safe from others and can help you get your money back if something ever goes
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To help weed out fraudulent activity, every
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When you buy from Flags Of The
World your name and address, e-mail address and details of your purchase are
recorded on our database -- we NEVER retain credit card or bank
information; this helps make your future visits easier and provides us with
information in case you experience any problems.
You have our assurance that this
information will never be passed to a third party, or to another commercial
organization.
If you
at any time wish us to delete your
information from our system please send us a message via our contact page.
Placing an order is straight forward.
Take the following steps :
Add the products you want to buy to your
Shopping Cart
Once you have added all the items to your
Shopping Cart. Click on "Checkout"
If this is your first time shopping with us,
you will be required to Open an account. We require this information
to fulfil your order (Name, Address, Tel No & Post Code). You will
also be required to enter a username & password. This is to enable you
to check on the status of your order at a later date
Once you are satisfied with your order.
Click on "Checkout"
At this stage you can Change the Shipping
Address & also Add any delivery instructions. Click "Continue" (Step 1
of 3)
If you have received a Discount Coupon.
You enter the code at this stage. Click "Continue" (Step 2 of 3)
Review your order. Make sure that all
the details you entered are correct and click "Confirm Order" (Step 3 of 3)
If you have PayPal. Log into Paypal
using your e-mail address & Password and follow the on-screen instructions.
If you don't have have a Paypal account, click on the option on the left
hand side of the screen to pay with any debit or credit card.
We add to our range on a weekly basis.
However, we realize that flags are released which we don't have listed on the
site. If there is a particular flag you are looking for, please get in
touch & we'll try our best to see if we can get you one.
We aim to despatch all orders received within
2 working days, although usually this is a lot quicker (Usually the same day)
Orders are despatched using Royal mail 1st
class (2nd class for single flag orders) This usually takes between 1 -
3 days, but can sometimes take longer (Please allow up to 7 days)
If there is any delay with despatching your
order, you will be advised of the delay at the earliest opportunity
Before you can place an order via the web-site
you are required to open an account. This is to allow us to ensure we
have the correct details to fulfil your order. (Address, e-mail address
& telephone number) We do not ask for any information which we do not
need. Telephone number & e-mail address is required only to advise you
of any problems with your order. We WILL NOT contact you
for any other marketing purposes & we WILL NOT pass your details
on to any other 3rd party.
We only ask you to provide information we need
to allow us to fulfil your order. Name, Address, Telephone number &
e-mail address. Your Telephone number & e-mail address are only used if
there is any problem with your order. We WILL NOT contact
you for any other marketing purposes & we WILL NOT pass your
details on to any other 3rd party.
That's not a problem. You don't have to
have a Paypal account to use the Paypal secure system. You can also use
a Visa, Maestro, American Express or Master Card.
To use any of these other card types.
Follow the normal checkout procedure. You will be asked to "Confirm
Order" (Stage 3 of 3). Once you have clicked this option, you will then
be offered the alternative payment options.
If you prefer not to make your purchase over
the internet. This is OK too. We accept orders via the post.
Simply send a list of the flags you are looking for, your contact details & a
cheque (Made out to Alan Patterson) to Alan Patterson, 27 Beechwood drive,
Ormskirk, Lancashire, L39 3NU
Once this payment has cleared, your purchase
will be despatched to you in the usual way
Before you can place an order via the web-site
you are required to open an account. This is to allow us to ensure we
have the correct details to fulfil your order. (Address, e-mail address
& telephone number) We do not ask for any information which we do not
need.
To open an account, click on "Log In" at the
top of the page, then enter your details in the New customer information.
You will not be asked for any payment information at this stage
For all UK orders. The price you see
quoted is the price you pay. All postage costs are included in the
price. So there no unexpected shock's when you check-out.
For non-UK orders, an additional postage fee
is added, based on the delivery address and the size & weigh of the order.
You will see an estimated delivery cost at the bottom of your order screen to
see how much delivery will be.
All orders are sent out Royal Mail. You
will not be required to sign for delivery of your order (So don't worry about
being in when it arrives)
Orders up to 6 flags will generally fit
through a standard letter-box. Orders over 6 flags will be too beg to
fit through the letter box. If your not in when the delivery is made,
your postman will usually leave a note for you to collect from the nearest
sorting depot.
Yes, we can deliver anywhere in the world (Air
Mail) for an additional postage fee, based on the delivery address and the
size & weigh of the order. You will see an estimated delivery cost at
the bottom of your order screen to see how much delivery will be.
Orders up to 6 flags will generally fit
through a standard letter-box. Orders over 6 flags will be too beg to
fit through the letter box. If your not in when the delivery is made,
your postman will usually leave a note for you to collect from the nearest
sorting depot.
Orders are despatched using Royal mail 1st
class (2nd class for single flag orders) This usually takes between 1 -
3 days, but can sometimes take longer (Please allow up to 7 days)
Currently the only delivery option we offer is
standard 1st or 2nd Class for UK orders. We can make no guarantees you
will receive your order next day (This usually takes between 1 - 3 days, but
can sometimes take longer - Please allow up to 7 days) However, if you
have any special requirements (Delivery required by a certain date), please
let us know & we will try our best to ensure you receive your order in time.
Please state your order number, including
the flag you order & the flag you received. We will send out the
correct flag straight away, along with a SAE envelope (Postage Paid) for you
to send the incorrect flag back to us
Unwanted / Non Faulty Goods - We ask that
any unwanted goods are returned to us within 7 days of receipt of your
order. You are responsible for the cost of returning any unwanted goods.
Goods must be returned to us in new condition (Including packaging)
Faulty / Damaged / Incorrect Goods - In the
unlikely event that your goods arrive faulty, damaged or incorrect, we will
either provide a full refund, or send replacement goods as soon as possible
once the problem has been reported.
To redeem a gift voucher. Add your
products to your shopping cart in the usual way & click "Checkout". At
Step 2 of 3 of the checkout process you will be asked to enter your Discount
Coupon Code. The discount code will be applied to your purchase here.
From time-to-time we issue Gift Vouchers.
These will usually be discounts against your purchase. To qualify to
receive Gift Vouchers you need to be registered with an account.
Our flags & Bunting are full colour screen
printed on 100% polyester. The flags are printed in colour true to the
country of origin. (Colour / images on the web are a used as a guide
only). Sometimes the actual shape may vary from the actual flag.
All flags come with two brass eye-lids for
flying the flag & are double stitched to provide strength.
The standard 5ft x 3ft (1500mm x 900mm) size
flag is by far the most common size. Other sizes are available, but
are much less popular
Flags are made for flying outdoors & these
flags are no exception. However, these flags are made from polyester
(Not canvas like some are) & are sold as souvenir / value flags.
Therefore we recommend are only flown in light weather conditions
